Work at the Museum
Coventry Transport Museum is part of the Culture Coventry charitable trust - occasionally we need to recruit new staff to the team, and we look for self-motivated and forward-thinking people.
Even if you are based behind the scenes, you need to be comfortable working with or around visitors in an environment where creating the right atmosphere is everything. Everyone in the team plays an active part in delivering our fantastic attraction to visitors.
All of our vacancies can be found listed here when they arise, but if you can’t wait to get involved why not check out our Volunteering Programme.
People from Black, Asian and Ethnically Diverse backgrounds, disabled, deaf and neurodivergent people are underrepresented in our workforce, so we particularly encourage applications from candidates in these groups.
Current Opportunities:
Box Office Assistant
Reference Number: CCT072
Closing Date: 25th June 2025
Location: Coventry Transport Museum
Hours: 13 hours per week x 2
Rate of Pay: NLW/NMW
About the role:
CV Life are looking for a Box Office Assistant to join The Visitor Services Team at The Coventry Transport Museum. You will be an ambassador of CV Life and provide a reception function for the museum. You will be the first point of contact for visitors to the museum, either face to face, via email or over the phone. You will deliver an exceptional level of customer service in all customer interactions. The Box Office Assistant will offer a warm and friendly service to all our visitors, selling tickets, supporting events and promoting donations.
Ideal Candidate:
Has a good understanding of the importance of customer service and experience of working in a customer service role.
Experience of cash handling, reconciliation, and security procedures.
Has the Initiative to help solve problems when dealing with enquiries and situations that may arise.
Has strong communication skills, with a confident and friendly manner and able to adapt the communication style when needed.
Is comfortable promoting retail promotions and maximising opportunities for sales and donations to the museum and other CVLife venues.
Working days:
There are 2 roles available. Part time working pattern is Thursday & Friday 9.45am-4.45pm or Saturday & Sunday 9.45am-4.45pm.
There is flexibility with the shift patterns which can be discussed at interview stage.
Join Our Team and apply today!
Job Advert for Box Office Assistant
Job Description for Box Office Assistant
Apply Today (Culture Coventry Trust)
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Alternatively, you may wish to join us as a volunteer - find out more.